INTRODUCTION
4Top Hospitality respects the privacy of our users and we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (amerigo.net, charrestaurant.com, etchrestaurant.com, etc.restaurant, jaspers.restaurant, saltinerestaurant.com, 4tophospitality.com).
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the ‘Last Updated’ date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on this site, and you waive the right to receive specific notice of each such change or modification.
COLLECTION OF YOUR INFORMATION
Personal data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. We collect data to provide the services you request, to enhance the understanding of our customers, to market services and measure the effectiveness of our marketing campaigns. The types of personal data we obtain about you depends on how you interact with our site and use our services. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
PERSONAL DATA
We may collect personally identifiable information, such as your name, shipping address, email address, telephone number, order information (including billing and shipping address, payment confirmation, and account details) that is voluntarily provided when you:
- Make a reservation to dine at one of our restaurants
- Purchase a gift card
- Sign up to receive emails from us
- Book a private dining or catered event
- Complete a contact form
- Participate in a giveaway, marketing campaign, or contest
- Inquire about our services
- Interact with online advertisements
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
We may also obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify and Meta.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices.
FINANCIAL DATA
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you make a purchase from our websites is used solely for the purpose of your purchase. All financial information is stored by our payment processors, Authorize.Net, Stripe, Clearent, CardConnect, Shift4 and Shopify Payments and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
FULFILLMENT POLICY
View our fulfillment policy here.
DATA FROM CONTESTS, GIVEAWAYS AND SURVEYS
By providing your name and email address to enter contests or giveaways, you are agreeing to receive email communication from the restaurant you entered the contest for. You may opt out of marketing communications at any time at the bottom of the email newsletter.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
PROVIDING PRODUCTS AND SERVICES
We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
MARKETING AND ADVERTISING
We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
BY LAW OR TO PROTECT RIGHTS
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
THIRD-PARTY SERVICE PROVIDERS
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
TRACKING TECHNOLOGIES
COOKIES AND WEB BEACONS
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
WEBSITE ANALYTICS
We partner with Google Analytics, Shopify and Meta to allow tracking technologies and remarketing services on the site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the site, determine the popularity of certain content and better understand online activity. By accessing the site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions.
Data obtained through Meta is collected via our online store, Shopify, to analyze our store traffic and improve targeted advertising efforts. This includes data pertaining to searching, product viewing, and purchasing of products through our online store, which is used to match users on Meta’s network. Please note that data shared between Facebook and Shopify servers cannot be blocked by browser-based ad blockers. To learn more about Meta’s privacy policy, please visit their website here.
THIRD-PARTY WEBSITES
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 18.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.
OPTIONS REGARDING YOUR INFORMATION
EMAIL AND COMMUNICATIONS
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Noting your preferences by selecting ‘Update Preferences’ at the bottom of the email newsletter
- Contacting us using the contact information provided to opt out of communications
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
4Top Hospitality
1922 West End Ave.
Nashville, TN 37203
615-321-6024
help@4tophospitality.com